Starting a return is easy! Simply email our customer support team at support@bohonailco.com with your order details and the reason for your return. Our team will review your request and provide you with a return authorization code and detailed instructions on how to send the product back. Once you have the authorization, package the item securely and ship it to the return address provided. Please note that return shipping costs are the responsibility of the customer unless the return is due to a damaged, defective, or incorrect item, in which case we will cover the shipping fees.